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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brennan M

October 6, 2026

5  out of  5
rating by Brennan M
"Elsie was exceptional with her assistance in resolving some questions about claims as well as providing assistance on the app. She's the kind of help you hope to receive when you need your insurance agent's staff to get you through a claim. She's a credit to her organization, so Jake from State Farm, give this woman the best kind of appreciation - a healthy pay increase!"
We responded:
"Hi Brennan, Thank you for your review, yes Elsie is exceptional, we appreciate your business with Joyce Coleman Agency and State Farm!"
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Cathy Oleon

October 5, 2026

5  out of  5
rating by Cathy Oleon
"Denise was super helpful! Great customer service"
We responded:
"Hi Cathy, Thank you so much for the nice review about Denise! "
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Michelle Urban

October 2, 2026

5  out of  5
rating by Michelle Urban
"I’ve had a great experience with Joyce Coleman- State Farm. The service has been professional, friendly, and responsive, and I always feel like my questions and concerns are taken seriously. The team has made the insurance process easy and straightforward, and I really appreciate the excellent customer service. I would definitely recommend State Farm to anyone looking for reliable insurance and a team they can count on!"
We responded:
"Hi Michelle, Thank you for the very nice review, we appreciate you taking the time to express your view of our agency!

Joyce Coleman"
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William Randall

September 24, 2026

5  out of  5
rating by William Randall
"Absolutely professional"
We responded:
"Hi, Thank you so much for the very nice review! "
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Jerry Ward

September 24, 2026

4  out of  5
rating by Jerry Ward
"The initial proposal/quote was impressive enough to attract my immediate attention and the sales agent (Denise) air of congeniality coupled with professionalism definitely complemented the idea pitched of transforming over to State Farm. Foremost, the cited quote was in the idea ballpark which I had been hitting towards. Overall, I have always been a admirer of the State Farm organization and it’s standing longevity!"
We responded:
"Hi Mr. Ward, Thank you for the very nice review of our office and Denise, yes she is very professional. We are happy to have you join our agency for your insurance! Joyce Coleman!"
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N. Chang

January 21, 2026

5  out of  5
rating by N. Chang
"Chelsie J assisted my husband and I in getting our car insurance and it was such an easy process with her. She is very knowledgeable and patient and answered all of our questions! We reccomend her to our friends."
We responded:
"Hey N., Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
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Nancy Scheller

January 13, 2026

5  out of  5
rating by Nancy Scheller
"Changed from another carrier.
Got a great rate for auto and home.
The agent Chelsie was great.
Would definitely recommed."
We responded:
"Hi Nancy, Thank you for the nice review!"
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John Hayford

January 10, 2026

5  out of  5
rating by John Hayford
"Really helpful with my Mother in Law who is a senior, and required some assistance."
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Ashleigh Reid

January 5, 2026

5  out of  5
rating by Ashleigh Reid
"I had the pleasure of working with Chelsie J (5 Star service received).
She made the experience easy and effortless. She helped me save money with both Renters and Auto. So pleasant to work with and she provided AWESOME customer service. I am excited to be back with State Farm insurance and looking forward to continue working with the Coleman office for my insurance needs.

THANKS AGAIN CHELSIE!"
We responded:
"Hi Ashleigh, Thanks so much for the nice review! We appreciate your business with our Office!"
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Richard Persaud

December 19, 2025

5  out of  5
rating by Richard Persaud
"Excellent service from Chelsea I truly appreciate them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janel O'Bleness

December 18, 2025

5  out of  5
rating by Janel O'Bleness
"Chelsie is the best! Very personable and informative. I really feel like she had my best interest at heart. 10 out of 10 would recommend her to a friend."
We responded:
"Hi Janel, Thank you to taking the time to review! Thanks for the compliments for Chelsie we value your feedback and hope to assist you in the future!"
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Tim Cunneen

December 17, 2025

5  out of  5
rating by Tim Cunneen
"Insurance agent Chelsea was very helpful, professional and, pleasant to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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AC Curtis

December 11, 2025

5  out of  5
rating by AC Curtis
"My new State Farm Agent Chelsea was the best ever"
We responded:
"Thank you for the very nice review!"
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Jenn Watts

November 25, 2025

5  out of  5
rating by Jenn Watts
"Everyone in the office has always been courteous, professional and extremely helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you Jenn!"
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Tampa Monogram

November 13, 2025

5  out of  5
rating by Tampa Monogram
"Joyce’s team is always the best to work with! Thank you for binding a new policy for me today within MINUTES and helping me make a sound decision for my business!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aaron Joseph

October 22, 2025

5  out of  5
rating by Aaron Joseph
"Madeline is always so helpful and knows the billing systems inside and out! Every time I call in, she provides great customer service and makes sure everything’s taken care of."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Scott Cam

October 14, 2025

5  out of  5
rating by Scott Cam
"Jane Graves has been my agent for almost 6 years now! She’s very professional and responsive to my questions. I refer anyone talking about insurance to her. Would not go anywhere else!"
We responded:
"Hi Scott, Thank you for the very nice review! We are happy to have you insured with Joyce Coleman Agency! We appreciate your loyalty! "
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Monica Dousdebes

August 6, 2025

5  out of  5
rating by Monica Dousdebes
"What a wonderful experience! Madelaine was incredible, extremely knowledgeable, Thank you very much for your help!"
We responded:
"Hi Monica, thank you for giving a very nice review with your experience with Madeline assisting you in our office. We appreciate business with our office and State Farm!"
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Rashid Hector

July 10, 2025

5  out of  5
rating by Rashid Hector
"Amazing people"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brady Sussman

July 7, 2025

5  out of  5
rating by Brady Sussman
"Jane was extremely helpful walking me through the whole process and following up consistently."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Shelton

May 23, 2025

5  out of  5
rating by Denise Shelton
"My family and I have interacted with Joyce and her staff for about four years now. They have always proven to be extremely knowledgeable, helpful, and professional. We currently have several auto and homeowners policies with State Farm and anytime we have reached out with any questions or policy updates, this office has handled them quickly and with ease. Thank you for always doing such an amazing job and we look forward to working with you more in the future!"
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Melissa Powell

May 17, 2025

5  out of  5
rating by Melissa Powell
"We've been with State Farm well over 30 years for both home and auto insurance. Since relocating to Florida 7 years ago we've had consistently excellent service from Joyce Coleman's office.
State Farm exceeded our expectations when my husband was involved in an accident and more recently Nadean Bautista has been very helpful and patient in assisting us with a lengthy and bumpy home search/ purchase. We trust them with our insurance needs and appreciate the level of service and care we consistently receive from everyone at Joyce Coleman's office."
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Cynthia Thomas

May 15, 2025

5  out of  5
rating by Cynthia Thomas
"Chelsea was awesome. Very professional and customer centric. She explained the different pricing and helped me to see how to better protect myself and my property."
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Mi L

October 16, 2024

5  out of  5
rating by Mi L
"Amazing office of professionals. They’re so kind, professional, respectful and understanding."
We responded:
"Thank you so much for your kind words in this very difficult time in our area!"
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John Tran

October 16, 2024

5  out of  5
rating by John Tran
"Joyce Coleman State Farm Insurance Agent is very good service and her staff is very friendly and helpful."
We responded:
"Hi John, Thank you for the nice review!"